Shipping policy

Shipping & Delivery Policy

Shipping Across Canada

Vyroma Living currently ships to eligible addresses throughout Canada.

Processing Time

Orders are generally processed within 2–3 business days.
Business days exclude weekends and applicable statutory holidays.
During launches, promotional periods, holidays or periods of unusually high order volume, additional processing time may be required.

Shipping Rates – Canadian Provinces

For customers in:

Ontario
British Columbia
Alberta
Quebec
Prince Edward Island
Manitoba
Saskatchewan
New Brunswick
Nova Scotia
Newfoundland and Labrador

Orders $59 CAD or more: FREE expedited shipping
Orders under $59 CAD: $10 flat-rate shipping

Canadian Territories

For:

Yukon
Northwest Territories
Nunavut

A flat $20 shipping fee applies.

Estimated Delivery

Estimated delivery is generally 2–7 business days after your order has been processed.
Delivery times are estimates and are not guaranteed.
Delivery may be affected by carrier delays, weather, holidays, remote destinations, incorrect addresses or circumstances outside Vyroma Living's reasonable control.

Tracking

When tracking information is available, customers will receive a shipping confirmation with their tracking details.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error after placing an order, contact us immediately at support@vyromaliving.ca.
We cannot guarantee that an address can be changed once an order has entered processing or has shipped.
Additional shipping costs resulting from an incorrect or incomplete address may apply.

Delayed or Missing Packages

If tracking indicates an unusual delay or you believe your package may be missing, please contact support@vyromaliving.ca.
We will assist with reviewing the shipment and, where appropriate, contacting the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number

• Photographs of the shipping package

• Photographs of the damaged product

• A brief description of the issue

Shipping Promotions

Free-shipping thresholds and promotional shipping offers may be changed or temporarily modified during promotional periods. Any applicable shipping charges will be displayed at checkout before payment.