Privacy policy

Privacy Policy

Last updated: September 1, 2026

At Vyroma Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from vyromaliving.ca (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, create an account, or contact us, we may collect certain information, including:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order details and purchase history

• Information you provide when contacting our customer service

• Device and browsing information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Process payments and provide order confirmations

• Arrange shipping and delivery

• Communicate with you about your orders

• Provide customer support

• Improve our Website, products, and services

• Personalize your shopping experience

• Send promotional or marketing communications where permitted by law

• Detect, prevent, and address fraud, security, or technical issues

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our Website may be processed by third-party payment providers. We do not generally store your complete payment card details on our own servers.
Your payment information is handled by the applicable payment provider according to its privacy and security practices.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our Website, remember your preferences, understand how visitors use our Website, and improve your shopping experience.
Cookies may also be used for analytics, advertising, and personalized content where applicable.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the Website.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
Your information may be processed by Shopify and its service providers as necessary to provide services such as payment processing, checkout, hosting, security, analytics, and order fulfillment.

6. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business and provide services to you, including:

• Shopify and its service providers

• Payment processors

• Shipping and delivery providers

• Website analytics and technology providers

• Marketing and advertising service providers

• Customer support providers

• Professional advisers or legal authorities when required by law

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about products, promotions, offers, or other updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to applicable legal requirements

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Request information about how your personal information is collected and used

To exercise any applicable privacy rights, please contact us using the information below.

11. Children's Privacy

Our Website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.
We do not knowingly collect personal information from children without appropriate consent where required by law.

12. Third-Party Links

Our Website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@vyromaliving.ca

Website: www.vyromaliving.ca